Candy washing machines display error codes to indicate specific issues that need to be addressed. Below is a list of common error codes for Candy washing machines and the possible solutions:
1. E01 – Door Lock Error- Cause: The door is not locking properly.
- Solution:
- Ensure the door is fully closed.
- Check the door latch and hinges for damage.
- Inspect the door lock mechanism and replace it if faulty.
- Cause: The machine is not filling with water correctly.
- Solution:
- Check that the water supply is turned on and the hose is not kinked or blocked.
- Inspect the water inlet valve for issues and replace if necessary.
- Ensure the filters on the water inlet hose are clean.
- Cause: The machine is not draining water properly.
- Solution:
- Check for blockages in the drain hose and pump filter.
- Inspect the drain pump for faults and replace if needed.
- Ensure the drain hose is positioned correctly (not too high or too low).
- Cause: The machine is detecting too much water in the drum.
- Solution:
- Turn off the machine and unplug it.
- Check the water inlet valve and pressure switch.
- Inspect the water level sensor and replace if faulty.
- Cause: The temperature sensor is faulty.
- Solution:
- Inspect the temperature sensor (NTC) and its connections.
- Replace the sensor if it's defective.
- Cause: There is an issue with the motor.
- Solution:
- Check the motor brushes and replace them if they are worn out.
- Inspect the motor connections and wiring.
- Test the motor with a multimeter and replace it if it's not functioning correctly.
- Cause: The speed sensor is not functioning correctly.
- Solution:
- Inspect the motor speed sensor and connections.
- Replace the sensor if faulty.
- Cause: A short circuit in the motor triac.
- Solution:
- Check the wiring and connections on the motor and control board.
- Replace the motor triac or control board if necessary.
- Cause: The heating element or its circuit is faulty.
- Solution:
- Inspect the heating element for continuity using a multimeter.
- Check the wiring to the heating element.
- Replace the heating element if defective.
- Cause: A communication problem between the control board and other components.
- Solution:
- Check all wiring connections on the control board.
- Replace the control board if it is found to be faulty.
- Cause: The machine is detecting a water leak.
- Solution:
- Check for leaks in the hoses, drum, and connections.
- Inspect the water level sensor and replace if necessary.
- Ensure that the machine is level and not tilting.
- Cause: The water is not heating up to the required temperature.
- Solution:
- Check the heating element and replace it if necessary.
- Inspect the thermostat or temperature sensor.
- Ensure that the control board is functioning properly.
- Cause: The door locking sensor is malfunctioning.
- Solution:
- Inspect the door lock sensor and connections.
- Replace the sensor if it is faulty.
- Cause: The dryer heater or its circuit is faulty.
- Solution:
- Check the dryer heating element for continuity.
- Inspect the wiring and connections.
- Replace the dryer heating element if defective.
- Reset the Machine: Turn off the washing machine, unplug it, and wait for a few minutes before plugging it back in and turning it on.
- Check for Loose Connections: Ensure all electrical connections and hoses are securely attached.
- Refer to the User Manual: Always consult the washing machine's user manual for specific troubleshooting tips related to your model.
If the problem persists after trying these solutions, Repairs Appliance engineers able to repair your Candy washing machine at your location by the next day booking appointment.